PRIVACY POLICY

Last Updated: October 12, 2026

NuVitalis LLC (“NuVitalis,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy describes how information may be collected, used, disclosed, and protected when you visit our website, communicate with us, schedule appointments, or interact with our services.

1. Information We Collect

Depending on how you interact with NuVitalis, we may collect:

  1. Contact information: Name, telephone number, email address, and other information you provide.
  2. Appointment information: Requested services, appointment dates, scheduling preferences, and booking history.
  3. Health-related information: Medical histories, treatment questionnaires, allergies, medications, consent forms, and other information submitted in connection with clinical services.
  4. Transaction information: Purchase details, payment status, receipts, and information necessary to administer transactions.
  5. Website information: Information about your interactions with our website, which may include device information, browser information, and cookies or similar technologies where used.


2. How We Use Information

Information may be used to:

  1. Respond to inquiries and communicate about appointments.
  2. Facilitate scheduling, intake, and administrative services.
  3. Support treatment planning and the delivery of clinical services by authorized healthcare professionals.
  4. Process transactions and maintain appropriate business records.
  5. Provide customer support and respond to service-related requests.
  6. Send promotional communications where permitted by applicable law and your communication preferences.
  7. Meet applicable legal, regulatory, recordkeeping, and security obligations.
3. Online Booking and Patient Forms

NuVitalis uses Vagaro for appointment scheduling and certain administrative and patient intake functions. Information submitted through Vagaro may be processed and stored through that platform in accordance with applicable agreements, privacy requirements, and platform practices.

Health-related information submitted for clinical services may also be subject to separate patient privacy notices and applicable medical confidentiality laws.

4. Payments and Financing

NuVitalis accepts cash, credit cards, debit cards, Apple Pay, Samsung Pay, and eligible third-party financing options.

Financing services offered through Cherry are subject to Cherry's own application process, terms, and privacy practices. Information submitted directly to Cherry is governed by the disclosures applicable to that service.

Payment information processed by third-party payment providers may be subject to those providers' security and privacy practices.

5. Information Sharing

We may disclose information to service providers supporting our business operations, including scheduling, payment processing, communications, and technology services, as permitted by applicable law.

Information necessary for clinical services may be available to authorized healthcare professionals and the medical practice responsible for the relevant care.

We may also disclose information when legally required or otherwise permitted by applicable law.

We do not authorize the sale of patient medical records for advertising purposes.

6. Medical Information and Confidentiality

Medical information is handled in accordance with applicable federal and California confidentiality requirements, including the California Confidentiality of Medical Information Act where applicable.

Where the Health Insurance Portability and Accountability Act (HIPAA) applies, the responsible covered entity's Notice of Privacy Practices provides additional information about the use and disclosure of protected health information and patients' rights.

This website Privacy Policy does not replace any separately required Notice of Privacy Practices.

7. Cookies and Website Technologies

Our website and integrated services may use cookies or similar technologies to support functionality, understand website usage, or improve the visitor experience.

The technologies used, available controls, and any legally required choices depend on the website configuration and applicable law.

8. Information Security and Retention

We use administrative, technical, and organizational measures intended to protect personal information. No website or electronic transmission can be guaranteed completely secure.

Information is retained for periods appropriate to its purpose and applicable legal, professional, and recordkeeping requirements.

9. Your Privacy Rights

Depending on applicable law and the type of information involved, you may have rights to request access to, correction of, or information about certain personal data.

Medical records and health information may be governed by additional or different access, amendment, and confidentiality requirements.

To submit a privacy inquiry, contact NuVitalis using the information below. Requests may require identity verification.

10. Third-Party Websites

Our website may contain links to third-party websites, including booking, financing, and social media services. Their privacy practices are governed by their own policies.

11. Children's Privacy

Our website is not directed to children under 13. Information involving minors receiving clinical services is handled in accordance with applicable consent, confidentiality, and medical-record requirements.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations, technology, or legal obligations. The updated version will display a revised effective date.

13. Contact Us

NuVitalis LLC

1900 East La Palma Avenue, Suite C

Anaheim, CA 92805

Phone: (424) 392-2770

For privacy-related questions or requests, please contact us using the information above.